Comments on: [Audio] Cox Communications Lies http://virtualwayfarer.com/audio-of-cox-communications-lying-to-me/ Thu, 11 Mar 2010 13:47:30 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Chris http://virtualwayfarer.com/audio-of-cox-communications-lying-to-me/comment-page-1/#comment-476 Chris Wed, 06 Aug 2008 23:57:30 +0000 http://virtualwayfarer.com/?p=213#comment-476 I had an interesting experience with a Tier 1 customer service rep. I called and asked why they were throttling peer to peer networking and her response was, "what is peer to peer networking?" I thought she was joking at first, but no. She had to go ask someone. After waiting on hold for a while she finally came back and said "we arent really familiar with that here but my supervisor told me that we definitely do not throttle peer to peer networking. if you have any more questions you can call the public relations department." I did call the PR dept. but they were not at all anxious to return the call. I never heard from them again... well not until recently when my bill was overdue, anyway. I wrote about comcast on the same subject on my site. check it out. I had an interesting experience with a Tier 1 customer service rep. I called and asked why they were throttling peer to peer networking and her response was, “what is peer to peer networking?” I thought she was joking at first, but no. She had to go ask someone. After waiting on hold for a while she finally came back and said “we arent really familiar with that here but my supervisor told me that we definitely do not throttle peer to peer networking. if you have any more questions you can call the public relations department.”
I did call the PR dept. but they were not at all anxious to return the call. I never heard from them again… well not until recently when my bill was overdue, anyway.

I wrote about comcast on the same subject on my site. check it out.

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