Comments on: Delta Airlines Pre-flight Turbulence

By: AlexBerger

AlexBerger — Fri, 31 Jul 2009 07:05:09 +0000

Aye, par for the course. The actual flight was a kick. They played the same moving flying back from Dublin – JFK that they had played on the Phx – Atlanta leg going over. Which is all well and good – it's only a movie. The comical part was the Atlanta -> Dublin leg, where the entire entertainment system was out the entire flight. Nothing like 7.5 hours of linux bootup screens.

By: Thomas Huynh

Thomas Huynh — Fri, 31 Jul 2009 06:29:42 +0000

Hi I agee with you Delta. Below is my latest Delta Airlines experience. If the fees weren't so outrageous, they'd be a joke:

http://bx.businessweek.com/delta-air-lines/delt...

By: AlexBerger

AlexBerger — Fri, 31 Jul 2009 03:05:09 +0000

By: Thomas Huynh

Thomas Huynh — Fri, 31 Jul 2009 02:29:42 +0000

Hi I agee with you Delta. Below is my latest Delta Airlines experience. If the fees weren't so outrageous, they'd be a joke:

http://bx.businessweek.com/delta-air-lines/delt...

By: Dan

Dan — Tue, 14 Jul 2009 05:23:25 +0000

Sorry to hear that man! Have a good time with your brother over there

By: AlexBerger

AlexBerger — Fri, 10 Jul 2009 22:50:05 +0000

Ouch, sounds equally frustrating. Best of luck.

By: gibtown

gibtown — Fri, 10 Jul 2009 22:46:25 +0000

As a person that is fighting my own Delta dis-service, I feel your pain. I recently got the “I really don't care and there is nothing I am going to do for you” attitude from the rep I talked to on the phone. Followed by an “oh well” e-mail from another tool-box rep.

I hope it all works out for you in the end, and I too, have added Delta to my do not fly list. Here's to them filing bankruptcy soon!

By: AlexBerger

AlexBerger — Fri, 10 Jul 2009 17:23:06 +0000

Thank you all for your responses. Definitely a frustrating thing. The one silver lining on the whole thing is after catching the change and calling in, they did re-route me through a somewhat quicker flight (the Atlanta layover) which once again only has 1 layover instead of the two they tried to stick me with.

Apparently, I should be somewhat grateful that they were willing to do that much for me. I can't help but feel like their approach is similar to the rapist, telling their victim to be grateful – after all, they got laid.

By: GIWonder73

GIWonder73 — Fri, 10 Jul 2009 16:07:30 +0000

I feel your pain…I don't like Delta and I never have. It pains me that Continental is currently still in a partnership with them (though they're switching soon) since I have had much better luck with Continental. I hope that the flight to Dublin goes better than planned and you have a great trip!

By: Andrew Meyers

Andrew Meyers — Fri, 10 Jul 2009 11:16:38 +0000

Wow, I know I was talking to you yesterday about this that I have previously had trouble with them, but I don't think it was Delta. I actually think the last time I flew with them it wasn't too bad. But after reading this I will most definitely not be using them again. When you were on the phone with the first agent, when she was starting to get snippy with you, you should've asked to talk to her manager...maybe try to get her fired.

Companies like that really piss me off, I don't understand how you could treat the people who are essentially in a way paying for your paycheck. I mean when it comes down to it, without customers you wouldn't have a place to live, food, etc.

The part that does suck for us customers is they know that you're most likely not going to cancel your transatlantic flight mere days before the flight because they know you most likely have plans and unless you want to pay thousands of dollars for another airline days before the flight, you're going to stick with them even if they suck.

I think one of the worst parts is the fact that they moved your seat. I'm just as tall as you and I cannot stand not having an aisle seat let alone an exit row seat. But I wish you the best of luck and hope your trip is amazing minus the plane ride there. I'll be checking up here regularly!

Andy